Software Support
Managing patient accounts in your Membership Club
Adding patients to your Membership Club
- Is an email required?
- What can I do for my patient who doesn't have an email address?
- When someone joins, how soon can they be seen to start restorative procedures?
- Does each member of a family pay the lifetime activation fee?
- If a patient rejoins, does he/she have to pay the Lifetime Activation fee again?
Changing an active account
Member Portal
Billing
- Why is my patients payment being declined?
- Can patients use HSA/FSA cards?
- Updating credit card
- Changing payment due date
- Can patients use a Care Credit account to pay their Membership Club payments?