Your patient can log into your Member Portal to see their yearly statement at any time. You can find your Member Portal URL from your Dashboard. Click on "Member portal" and then select the dropdown "My member portal". Here you will find the URL to your Member Portal as well as a QR code that you can put on marketing materials that will take patients directly to your Member Portal. This is the URL you will supply to your patients for them to log into the Member Portal.
When a patient needs to log into the Member Portal app to manage their account, they need to click “Login” in the top right-hand corner of the page. They will log in with their email address and password. If they do not know their password, they can click “Can’t access your account?” to be sent an email to reset their password. Once logged in, they can see their entire billing history and can click "Print Summary" to print a summary of their previous charges for a year of their choice.
Click HERE to see a video of what your patients see when they log into the Member Portal.
