What is the Lifetime Activation Fee?
The Lifetime Activation Fee is a one-time payment that covers:
A new or existing patient's initial preventive visit
The first month’s membership dues for your office’s Membership Club
This fee is designed to streamline the enrollment process and offer immediate value while supporting the profitability of your practice.
Why Should I Always Charge the Full Lifetime Activation Fee?
To maintain the financial health of your Membership Club, we highly recommend charging the full Lifetime Activation Fee to all members. This ensures your program remains sustainable and reflects the immediate value patients receive.
How Do I Explain the Fee to Patients?
Position the Lifetime Activation Fee as a significant savings opportunity. Here's a helpful script you can use:
“Carole, instead of paying $300 today, you only need to pay our $99 Lifetime Activation Fee to join our program. That means you’re saving $201 by becoming a member today!”
Be sure to emphasize that:
This is a lifetime fee, not an annual or recurring charge.
Most programs require yearly renewal fees, but yours doesn’t, making your club more affordable long-term.
Can I Customize the Activation Fee for Special Promotions?
Yes! We understand you may want to offer limited-time specials to attract new members.
You can adjust the Lifetime Activation Fee to be less than your programed amount at the time of sign-up directly from your Dashboard:
Log into your Dashboard.
Start the sign-up process.
When you reach the Add Members section, select the appropriate Membership Program for the patient.
In the “One-time Activation Fee” field, you’ll see your default fee.
To customize it, simply click in the box and enter the new amount.
The total charged today will be the customized fee, and the patient's monthly dues will begin one month from the sign-up date.
What If I Need to Update the Default Lifetime Activation Fee?
If you’d like to change your preset activation fee amount across the system, please contact our support team at support@illumitrac.com to schedule an update.
Need Help? Watch a Quick Demo
Want a visual walkthrough? Watch the video below for a step-by-step demonstration on how to adjust the Lifetime Activation Fee during member sign-up.