Trouble Receiving Email Notifications from illumitrac Software

If you aren't receiving automated notification emails from illumitrac software here are a few troubleshooting steps to follow:


1. Check your spam or junk mail. Sometimes automated emails can be caught by spam filters on accident.

2. To decrease chances of illumitracâ„  notifications going to your junk mail folder, please add this email address (do-not-reply@illumitrac.com) to your address book.

3. Other email filters can also block incoming messages. If you are an "Outlook" email user try these tips HERE to troubleshoot your settings.

4.Contact your practice IT for assistance if you still are not receiving notifications.

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